When will my order ship?
Most orders ship within 2-5 business days.
How can I return/exchange my case?
Send your case back to us along with your original invoice and we will process your refund or exchange. Please make a note on the invoice on what you'd like us to do with the return.
Where do you ship from?
We ship from Los Angeles, CA
Can I make changes to my order?
Yes, as long as we haven't started production of your case. Just email us with your requested changes (firstname.lastname@example.org).
Are your clear cases hard or soft?
Our clear cases are made of soft polycarbonate with a fixed shape and sturdy material.
Does Lovina Cases guarantee its product?
Absolutely. We guarantee all of our cases. Each case is hand checked by a team member before shipping. The designs will not fade, scratch, or peel. If you discover a fault with the item you have received, please take pictures of the defect and contact us. We will be sure to replace the case for you.
Can I customize a case?
Yes! Follow this link to see all customizable cases: http://www.lovinacases.com/collections/customize-a-case
Can I buy wholesale?
For all wholesale inquiries, send us an email at email@example.com with the subject line "Wholesale"
Still not getting your answers? Email us! firstname.lastname@example.org.